FAQs

We have both air and sea freight available to you.

Yes. We are partnered with a company that has branches worldwide so we are able to cater for our customers.

Depending on where you live and the time it takes the vendor to process shipping of the package, it will be delivered to you soonest possible.

Afribit Marketplace uses Cryptocurrency and Stripe Payments( Debit and Credit Cards) as a mode of payment.

Once a cryptocurrency transfer has been authorized, it can’t be reversed as in the case of the “charge-back” transactions allowed by credit card companies. This is a hedge against fraud which requires a specific agreement to be made between a buyer and seller regarding refunds in the event of a mistake or returns policy. Finally, the strong encryption techniques employed throughout the distributed ledger (blockchain) and cryptocurrency transaction processes are a safeguard against fraud and account tampering, and guarantors of consumer privacy. We use secure Stripe payments systems ensuring your safety.

Afribit Marketplace is much like others. You view your items, purchase, and wait for your order to be processed for delivery.

You can contact the vendor by messaging them on their message board and communicating.

Yes. It is required for you to be logged in as a customer to verify your details and also to ensure that you receive tailor made searches on your page.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Kindly refer to our return policy page for more details on such.